Forgot Password:

• The Forgot Password option in the login page can be used to reset the password.

• Make sure the Mail Server Settings and User's email ID are configured. The auto generated password will be sent to the email ID entered as the User's email ID.

• Go to the login page on NetFlow Analyzer. Click on the Forgot password button, enter your user name and press Send.

• This will send an auto-generated password to the user's configured email.

Note: We highly recommend that you change the password upon logging in for the first time after resetting it.

Reset password for an Operator/Administrator by Administrator user

• Login to NetFlow Analyzer using an account with admin privilege.

• Click Settings >> General Settings >> User Management tab.

• Under the Change Password tab click on Assign New of the respective user.

• Update the new password and click on Save to save the changes.

Reset password for admin

• If Mail Server Settings and User Email Id are configured, use the Forgot password option to reset your password.

• If you are unable to configure your Mail Server settings, contact support (NetFlow Analyzer, Network Configuration Manager, Firewall Analyzer) to reset the password.