NCM/NFA 12100 Consolidated Fix
Note: This is applicable only for NCM/NFA/FWA Build 12100. Make sure to take the backup of the installation before applying the patch.
1. Stop NCM(OpManager) Service.
2. Download the patch file from the link here 3. Copy and extract (using Extract Here option) the 12100FixesPatch_Aug04.zip file under <ManageEngine>\OpManager folder, it will copy and replace the existing files.
4. Download and the bat file 12100IssuesUpdt_Aug04.bat from Here copy it under OpManager_Home folder.
5. Open command prompt as Administrator and navigate to OpManager_Home directory
6. Execute12100_Update.bat and once prompted to select for File or Directory just enter "F"
7. once completed start NCM(OpManager) Service and wait for 5 mins and let the product to start.
8. Once done, stop the OpManager service again.
9. Delete the folder named logs under OpManager_Home directory.
10. Start the OpManager service and check on the issue.
Clear the browser cache and cookies and login to the UI and check on the issue.
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