NCM/NFA 12100 Consolidated Fix

NCM/NFA 12100 Consolidated Fix

Note: This is applicable only for NCM/NFA/FWA Build 12100. Make sure to take the backup of the installation before applying the patch.

Patch:

1. Stop NCM(OpManager) Service.

2. Download the patch file from the link here

3. Copy and extract (using Extract Here option) the 12100FixesPatch_Aug04.zip file under <ManageEngine>\OpManager folder, it will copy and replace the existing files.

4. Download and the bat file 12100IssuesUpdt_Aug04.bat from Here copy it under OpManager_Home folder.

5. Open command prompt as Administrator and navigate to OpManager_Home directory

6. Execute12100_Update.bat and once prompted to select for File or Directory just enter "F"

7. once completed start NCM(OpManager) Service and wait for 5 mins and let the product to start.

8. Once done, stop the OpManager service again.

9. Delete the folder named logs under OpManager_Home directory.

10. Start the OpManager service and check on the issue.

Clear the browser cache and cookies and login to the UI and check on the issue.

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