Monitor Mail Fetching schedule

Monitor Mail Fetching schedule

 We have a workaround for checking the status of mail fetching (start or stopped). However, we do not have an option to start or stop fetching remotely. 

We can integrate "Applications Manager" with SDP MSP and we can do regular monitoring (as per the configured schedules) and monitor the active status of the mail fetching in ManageEngine ServiceDesk Plus MSP. Below link refers to SDP, however its also applicable to MSP.

API for the status check for fetching is /api/v3/health_status

For more queries related to the integration, kindly contact our Applications manager support team at

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