Modify/Update Request Field Values

Modify/Update Request Field Values

Update the request subject with current date.

It will be easier for the technicians if the Request Subject of Preventive Maintenance Task has the date of creation appended to it.

Steps to configure:
1.  Download the attached scripts.  Copy the contents into Request custom functions.

2.  Goto Admin > Request Custom Function > Custom Function > New > Paste the update_subject.txt content

3.  Configure the created custom function in a Business Rule to get executed every time a PMT request is created.
(eg: Condition >> Subject contains "PM Request")