Modify/Update Request Field Values
Requirement:
Update the request subject with current date.
Usecase:
It will be easier for the technicians if the Request Subject of Preventive Maintenance Task has the date of creation appended to it.
Steps to configure:
1. Download the attached scripts. Copy the contents into Request custom functions.
2. Goto Admin > Request Custom Function > Custom Function > New > Paste the update_subject.txt content
3. Configure the created custom function in a Business Rule to get executed every time a PMT request is created.
(eg: Condition >> Subject contains "PM Request")
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