Microsoft Graph troubleshooting and Solution.
Error traces:
[14:40:47:056]|[02-13-2024]|[com.manageengine.mdh.MDHFilter]|[INFO]|[1561]: PORTALID : 1|
[14:40:47:073]|[02-13-2024]|[com.manageengine.servicedesk.authentication.oauth.util.OauthUtil]|[INFO]|[1561]: Authorization code obtained successfully|
[14:40:47:073]|[02-13-2024]|[com.adventnet.servicedesk.common.MailUtilities]|[INFO]|[1561]: Proxy not enabled for graph. isIncoming: false|
[14:40:47:228]|[02-13-2024]|[SYSERR]|[INFO]|[1561]: com.nimbusds.oauth2.sdk.ParseException: The HTTP Content-Type header must be application/json, received text/html|
[14:40:47:229]|[02-13-2024]|[SYSERR]|[INFO]|[1561]: a
Solution:
Error trace 2:
[18:51:37:565]|[02-27-2024]|[com.manageengine.servicedesk.mailutils.TestMailServlet]|[INFO]|[577]: inside TestMailServlet doPost method. command ::sendSampleMail|^M
[18:51:37:566]|[02-27-2024]|[com.manageengine.servicedesk.mailutils.graph.GraphAPILogger]|[INFO]|[577]: --> POST https://graph.microsoft.com/me/microsoft.graph.sendMail|^M
Solution:
Seems, the graph endpoint is incorrect. The endpoint should be "https://graph.microsoft.com/v1.0" whereas "v1.0" is missing in the endpoint. Try saving with correct endpoint and check this case.
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