Fix for 14202 to 14504: Download and place the logout_random_sd-113692_14202_14504.fjar in '<sdp>/fixes' folder Restart SDP service for the changes to take effect. To revert, undo the changes and restart SDP service.
Issue: We cannot access two or more ManageEngine products installed on the same server with the same machine name. Root cause: For example, if you have installed ServiceDesk Plus and Password Manager Pro in same machine and if you access ServiceDesk ...
REQUIREMENT: To generate a report that contains the login and logout history of users and to determine the current user status. TESTED IN: Builds 14503 (Postgres) QUERY 1: The following query provides the login and logout history of users. SELECT ...
1. Prod and Test have same entity ID: When restoring backup from production instance to create a test instance, the entity ID and and the redirect URL are same as the one in the production instance and we are not able to configure SAML in the test ...