Logout Debug
Fjars for Logout Debug
New to ADSelfService Plus?
Related Articles
Random Logout fix (SD-113692)
Fix for 14202 to 14504: Download and place the logout_random_sd-113692_14202_14504.fjar in '<sdp>/fixes' folder Restart SDP service for the changes to take effect. To revert, undo the changes and restart SDP service.Random logout when accessing other ME application from same server
Issue: We cannot access two or more ManageEngine products installed on the same server with the same machine name. Root cause: For example, if you have installed ServiceDesk Plus and Password Manager Pro in same machine and if you access ServiceDesk ...Debug JAR for Exception Trace while updating Mail Server Details
FJAR Description : Attached FJAR prints the DataAccessException trace, errorcode and errorstring. DataObject used for updation where exception raised.Fjar for Logout issue [Session is still Active after Logout]
Issue Cause: When we try to logout from the ServicedeskPlus the Session Status in the DB shows still ACTIVE. Resolution: The fix for the issue has been attached with this article. Check the "Jar Compatibility" section to download the appropriate fix ...Fix jar for Random Logout issue
Root Cause: When Sub Context Sessions expire, they result in the termination of the Root session, leading to a logout issue. Fix: We will verify whether it is Root context while session destroying to proceed logout. ISSUE ID : SD-113692 Check the ...