Login frequency

Login frequency

This report is used to find the Technician and Requester Login frequency.


SELECT AaaUser.FIRST_NAME "Technician",
       MAX(AaaLogin.NAME) "LoginName",
       MAX(AaaContactInfo.EMAILID) "Email",
       MAX(AaaAccSession.USER_HOST) "IP Address",
       longtodate(MAX(AaaAccSession.OPENTIME)) "Last Logged In Time" FROM AaaUser
INNER JOIN SDUser ON AaaUser.USER_ID=SDUser.USERID
INNER JOIN HelpDeskCrew ON SDUser.USERID=HelpDeskCrew.TECHNICIANID
LEFT JOIN AaaLogin ON AaaUser.USER_ID=AaaLogin.USER_ID
INNER JOIN AaaAccount ON AaaAccount.login_id=AaaLogin.LOGIN_ID
INNER JOIN AaaAccSession ON AaaAccount.ACCOUNT_ID = AaaAccSession.ACCOUNT_ID
LEFT JOIN AaaUserContactInfo ON AaaUser.USER_ID=AaaUserContactInfo.USER_ID
LEFT JOIN AaaContactInfo ON AaaUserContactInfo.CONTACTINFO_ID=AaaContactInfo.CONTACTINFO_ID
WHERE SDUser.STATUS = 'ACTIVE'
GROUP BY AaaUser.FIRST_NAME




                    New to ADSelfService Plus?

                      • Related Articles

                      • Query to Pull out Login Hours

                        Purpose        To generate the Total Login Hours per Technician.  Query : select ai as "Account ID", tn as "Technician Name ( First Name )", lh as "Login hours", LONGTODATE(llt) as "Last Login Time", ln as "Login Name", domain as "Domain", email as ...
                      • Customize Login page and add JS scripts

                        Customize Login Page Start by going to Advanced Portal Settings (or Application Settings under ESM Directory) and click on "Customize Now" under Login Page Customizaion Start editing the HTML content to suit your needs by adding style/css content, ...
                      • Login Page Customization -> SAML Login

                        NOTE: # No need to alter the changes in the application UI # Ensure to take a copy/backup of the below files before altering the same. STEPS TO FOLLOW: 1. Edit the file Login.html under <Drive>:\ManageEngine\ServiceDeskPlus-MSP\Server\Custom\Login ...
                      • Customized Login form

                        The following steps can performed to customise the default login page with a different image background. 1. Save a new page as Custom.HTML under [ManageEngine\ServiceDesk\Custom\Login]. This will return a totally blank login page with only the login ...
                      • CSRF login Issue

                        Issue: CSRF token mismatch during login. Trace: [07:01:21:901]|[10-05-2021]|[com.adventnet.servicedesk.authentication.internal.LoginUtil]|[INFO]|[69]: Invalid login CSRF token provided ::: sessionToken : null; cookieToken : ...