Log4j.jar version is outdated
We have been bundling log4j with imports in a couple of java files but have not used them at all. So whatever version we may be in, we are not affected as we do not log anything using log4j. Also, we will upgrade/remove log4j in the future release. Please refer to the below link for your reference.
This document is to understand the integration possibilities between ServiceDesk Plus (SDP) and ServiceDesk Plus-MSP (SDP MSP) helpdesk applications : What data will be synced between SDP and SDP MSP? Data created/updated in SDP will be synced with ...
The transaction log (Servicedesk_log.ldf) for database 'servicedesk' is full
There are two methods to fix this issue. Method 1 To fix this issue, we have to detach ServiceDesk database, after detaching we can delete the transaction log ( .LDF log) and attach the ServiceDesk database back. The important part in this process ...
10.5 API - How APIs can be used in the version 10.5 and above ?
Introduction: REST API acts as a bridge between ServiceDesk Plus MSP and other applications. The communication of information happens via HTTP Request. The REST API authenticates users using Technician Key, thus eliminating the need for the users to ...
Query to show software and its version along with workstations/Servers
SELECT SystemInfo.WORKSTATIONNAME "Workstation",MAX(aaaUser.FIRST_NAME) AS "User", MAX(Systeminfo.MODEL) AS "Model", (SoftwareList.SOFTWARENAME) "Software_Name", MAX(swmfg.NAME) "Manufacturer", MAX(SoftwareInfo.FILEVERSION) "Version" FROM ...
SDP - SDP MSP Integration using Custom Triggers
This article helps users to integrate ManageEngine ServiceDesk Plus (SDP) - ServiceDesk Plus MSP (SDP MSP) using Custom triggers and Custom Schedules feature. This is compatible with SDP Build - 11113 and SDP MSP Build - 10507 This will help the MSP ...