Linux to Windows server migration
The following instructions will help you migrate the ServiceDesk Plus MSP from Windows to Linux Server
1. Goto the installation folder. [The default installation folder is Drive:/AdventNet/ME/ServiceDesk/. The installation folder will now be referred as SDPMSP-Home.
# cd [SDPMSP-Home]/bin
2. Invoke the backUpData.sh script
# sh backUpData.sh
3. This will take a backup of the existing configuration and the backup data will be stored under [SDP-Home]/backup/BackUp_Version_MONdd_yyyy_hh_mm/BackUp_Version_MONdd_yyyy_hh_mm.data
An example would be
Drive:/AdventNet/ME/ServiceDesk/BackUp_5501_AUG15_2006_17_32/BackUp_sdp_5501_AUG15_2006_17_32.data
4. The backup will now be created under [SDPMSP-Home]\backup. Copy the following folders and replace it in the same location of the another server. Fileattachments, inlineimages, custom, archive under [SDPMSP-Home].
5. To restore the backed up data, Go to [SDPMSP-Home]\bin directory and execute restoredata.bat. Choose the backup file while prompted. See example below:
cmd> [SDPMSP-Home]\bin
cmd> restoreData.bat
New to ADSelfService Plus?
Related Articles
Migration of ServiceDesk Plus from Windows to Linux Server
The following instructions will help you migrate the ServiceDesk Plus from Windows to Linux Server 1. Take a trimmed backup using the commands below, cmd> cd [ServiceDesk-Home]\bin cmd> backupdata.bat --trimmed The backup will now be created under ...Syntax for SDP MSP migration to Linux
While migrating to different database you can use backupdataold.bat. Here backup will be in .data format and this can be restored in across DB platform. Note: Backup from taken from a particular build can be restored only on the same build. Example: ...Linux console commands
Linux console commands *. To Install from console mode : - Download bin - Execute the command to make the bin executable - chmod 755 ManageEngine_ServiceDeskPlus_MSP_64bit.bin ( Color of the bin will get changed to green I.e Executable mode ) - ...Migration from Windows to Linux Server
The following instructions will help you migrate the ServiceDesk Plus MSP from Windows to Linux Server 1. Take a trimmed backup using the commands below, cmd> cd [ServiceDesk msp-Home]\bin cmd> backupdata.bat --trimmed The backup will now be created ...Migration failure for Postgres Database with a blank space in it
Trace : \ManageEngine\ServiceDesk\Patch\AdventNet_ManageEngine_ServiceDesk_Plus-14.2.0-SP-1.0.0\SERVICEDESK\PreInstall\pg_migrate\pgsql_old\bin\pg_dumpall.exe", -U, postgres, -p, 65433, -h, 127.0.0.1, -r, -w, |, ...