Linux - Startup issue

Linux - Startup issue

System Halted error message during startup (Fresh installation) 

Error Trace :
[16:36:59:243]|[04-15-2021]|[com.adventnet.db.adapter.postgres.DefaultPostgresDBInitializer]|[INFO]|[1]: ErrorStream ::: /opt/MSP/ServiceDeskPlus-MSP/pgsql/bin/psql: error while loading shared libraries: libtinfo.so.5: cannot open shared object file: No such file or directory|

Reason : libtinfo is an internal library that postgres depends on to process command line/terminal operations

Solution : Kindly execute the below command

sudo yum install ncurses-compat-libs 

The command might change depending on each environment. Kindly contact your sysadmin to fix/reinstall the library libtinfo.




          • Related Articles

          • Startup issue in Linux after fresh installation_Error code 10001

            In certain scenario, the application cannot be started just after the fresh install. Below are the error traces, [06:24:57:427]|[10-11-2021]|[pglog]|[INFO]|[18]: -sh: 1: /root/ManageEngine/ServiceDeskPlus-MSP/pgsql/bin/pg_ctl: Permission denied| ...
          • Ubuntu 18.04 LTS - Start as service issue

            After following the steps for running the application as service in linux  the following errors may occur to start the service.  Aug 17 06:56:07 ip-172-31-14-254 systemd[1]: Started ServiceDesk. Aug 17 06:56:07 ip-172-31-14-254 systemd[14138]: ...
          • Application startup issue with Windows Services

            Upon starting the application from Windows Services (from the windows server), if you receive an error like "Error2: The system cannot find the file specified", please follow the below steps to fix the issue: ** Right-click on the ManageEngine ...
          • 10.5 Linux Upgrade failure and solutions

            Traces in logs : 1. java.lang.Exception: InitPgsqlScript exited with value :: 1 at com.adventnet.persistence.PostgresPreProcessor.executeInitPgsqlScript(PostgresPreProcessor.java:1733) 2. PGSQL Permission related errors. 3. SDP MSP installed as root ...
          • Linux upgrade failure from 9400/9401 - Warning error (Applicable for 64 bit builds alone)

            Linux upgrade Known issue and its workaround. Users from 9400/9401 build will get the below error message while applying patch. Java HotSpot(TM) 64-Bit Server VM warning: You have loaded library ...