Last logged in time of SupportReps
select max(au.first_name)'Technician',al.name"Login Name", longtodate(max(acs.opentime))"Last Logged in Time" from aaaaccsession acs left join aaaaccount act on act.account_id=acs.account_id left join aaalogin al on al.login_id=act.login_id left join aaauser au on au.user_id=al.user_id where al.user_id in (select technicianid from helpdeskcrew) group by al.name order by 2 desc;
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Query to take report of all techinician details with last login time (V10.6) (MSSQL & PGSQL)
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This report is used to find the Technician and Requester Login frequency. SELECT AaaUser.FIRST_NAME "Technician", MAX(AaaLogin.NAME) "LoginName", MAX(AaaContactInfo.EMAILID) "Email", MAX(AaaAccSession.USER_HOST) "IP Address", ...Query to show Technicians' login name, email, role and last login (PGSQL & MSSQL )
Tested in Build PGSQL (14300) or MSSQL (14306) SELECT AaaUser.FIRST_NAME "First Name", AaaUser.last_name "Last Name", adef.org_name "Account Name", sdo.name "Site Name", AaaContactInfo.EMAILID "E-mail", sduser.jobtitle, ar.name "Role", ...