Last logged in time of SupportReps
select max(au.first_name)'Technician',al.name"Login Name", longtodate(max(acs.opentime))"Last Logged in Time" from aaaaccsession acs left join aaaaccount act on act.account_id=acs.account_id left join aaalogin al on al.login_id=act.login_id left join aaauser au on au.user_id=al.user_id where al.user_id in (select technicianid from helpdeskcrew) group by al.name order by 2 desc;
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Login Frequency Query Report
The below report would help us find the last logged in time of the users in SCP 11.0 SELECT AaaUser.FIRST_NAME "Technician", MAX(AaaLogin.NAME) "LoginName", MAX(AaaContactInfo.EMAILID) "Email", MAX(AaaAccSession.USER_HOST) "IP ...Support rep last login time, start time, end time along with personal information
select aas.session_id "SessionID", aal.name "User Name",longtodate(aaauser.createdtime) as "User Created Time", aaacontactinfo.emailid "Email", aaacontactinfo.landline "Phone",aaacontactinfo.mobile "Mobile", aas.user_host "User Host", ...Query to find the last logged time of a contact in the portal
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