JBoss 7 & above : Unable to add monitor
Note : The below troubleshooting steps are for JBoss version 6 EAP, 7 and above.
Refer here for lower versions.
For JBoss version 7 and above, Applications Manager collects data via JBoss Management Interface. The management URL should be accessible from Applications Manager machine. The default management URL is http://<JBoss Host>:<Port>/management
If you are unable to add the monitor, follow the below steps :
- JBoss machine is not accessible from Applications Manager
- Make sure JBoss machine is reachable from Applications Manager machine, and the management port is open.
- Management URL is not accessible from JBoss machine
- If management URL is not accessible from JBoss machine ( http://localhost:<PORT>/management) , then the management interface is not active. Please follow JBoss documentation to add management interface in JBoss server for respective versions.
- Management user should be added in order to access management URL.
- Execute the add-user.sh(bat) file under <JBOSS-HOME>/bin/ directory.
- Restart JBoss server
- Ensure that the same user credential is used while adding the monitor
- Management URL is accessible from JBoss machine, but not from Applications Manager machine
- Make sure remote access for the management interface is enabled in JBoss server :
- To make managemenet URL accessible remotely, modify the configuration file ( standalone.xml for standalone server, domain.xml for domain setup). Change jboss.bind.address.management:127.0.0.1 to jboss.bind.address.management <IP of the JBoss machine>
- Restart JBoss server
- Incorrect user details provided
- Please make sure you provide management user's username & password while adding the monitor
- Crosscheck the password provided.
If the issue still exists, reach out to our support with the screenshot of the error obtained to appmanager-support@manageengine.com along with the latest Support Information File (SIF) from Applications Manager with print all logs enabled for analysis.
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