Invalid login name while adding a new user via AD import.

Invalid login name while adding a new user via AD import.

Currently, in Analytics Plus we do not support the special character '-' in login name while adding a new user.
There will be error message saying 'Invalid Login Name'



In order to avoid this, we have to follow the below steps.

1. Download the zip file from here. Extract the zip, and you will find two files "6820817_iam.fjar" and "zropurmt"

2. Copy the "
6820817_iam.fjar" and place it under ManageEngine\AnalyticsPlus\fixes (NOTE: Create a folder called 'fixes' if you aren't finding one)



3. Now copy the "zropurmt" file and replace it under ManageEngine\AnalyticsPlus\webapps\ROOT\zrop\js



4. Stop and start the Analytics Plus services under services.msc

5. Now try adding the user.

NOTE: The given patch is only compatible for 4600








                  New to ADSelfService Plus?

                    • Related Articles

                    • How to incorporate Chinese characters in user name in Analytics Plus?

                      In Analytics Plus, we have few limitations in supporting Chinese characters while adding a new user in Chinese. Follow the below steps to achieve this. 1. Download the updated XML file using this link. 2. Replace it under ...
                    • Steps to import Archived Request into Analytics Plus

                      By default, we don't import archived request details into Analytics Plus but we are working on a model to import these details out of the box and will be available in one of our future builds. Meanwhile, please follow the below text instructions Step ...
                    • Change module data : Import into Analytics Plus

                      Change module data : Import into Analytics Plus Note: When Analytics Plus officially supports Change module integration Out of the box, then these imported tables and reports might get overwritten. Please ensure to name the table as 'Change_localDB'. ...
                    • AD Login Issue After Version 6150 Upgrade

                      Issue AD users cannot log in to the application after upgrading to version 6150. Cause In version 6140, we introduced enhancements to the IAM module, including new login policies. As a result of these updates, a code-level issue has been identified ...
                    • Steps to import approval date

                      We can fetch the approval date data from ServiceDesk Plus using the following workaround. Below are the steps to be followed to successfully import the data. Step 1: Click Import data within the ServiceDesk Plus database in Analytics Plus. Step 2: ...