"invalid color code:undefined" error in chrome browser
This is possible because some extensions in the browser are interfering with the application.
Open an incognito window. Disable all the browser extensions and check if that fixes the issue. Then, try enabling the extensions one by one until the issue re-appears so that we get to know which extension is causing it and you could remove it or handle it accordingly.
New to ADSelfService Plus?
Related Articles
License is Expired / License is invalid
The application will not start if the license is expired / Corrupted. If the error is, Registration period is expired Open the command prompt with Admin privileges (Run it as Administrator) and point to the bin directory of ManageEngine ServiceDesk ...MSSQL error 'Invalid Object name'
When you get a similar error as mentioned below java.sql.BatchUpdateException: Invalid object name 'TABLE NAME' please change the COLLATION in the MSSQL server for the database 'servicedesk' as CASE-INSENSITIVE. You can get this error at the time of ...Invalid URL - Task API is not working - 14001
API response - throws invalid URL error apprUrl = url + "/api/v3/changes/changeid/tasks" Reason - 14001 · Support for older version of V3 API for Tasks and Worklogs is deprecated. To use the latest format of the API, add the accept header ...Unable to access ServiceDesk Plus in the latest version of Edge and Chrome version (Version 94 - Released)
Root cause : Chrome has defined Scheduler as a variable and unfortunately the same is used in ServiceDesk Plus in resource management section and Chrome API's 'scheduler' variable is overriding our application's variable (Used in resource management) ...Startup issue in Linux after fresh installation_Error code 10001
In certain scenario, the application cannot be started just after the fresh install. Below are the error traces, [06:24:57:427]|[10-11-2021]|[pglog]|[INFO]|[18]: -sh: 1: /root/ManageEngine/ServiceDeskPlus-MSP/pgsql/bin/pg_ctl: Permission denied| ...