Integrating PagerDuty with Applications Manager using Webhook
Using Webhook, you can now integrate PagerDuty with Applications Manager and receive real-time alerts on incidents right into your PagerDuty instance.
Step 1: Configuring PagerDuty
-
Open the required PagerDuty instance to which Applications Manager alert has to be communicated.
- Create a new service in your PagerDuty instance. While selecting the
Integration Type
,
make sure you select the
Use our API directly option.
Learn how to create a new service in PagerDuty
- After creating a new service, navigate to the newly-added service and copy the
Integration Key
available under the
Integrations
tab.
Step 2: Configuring Applications Manager
-
In Applications Manager web client, go to Actions > Webhook / REST API action.
-
Enter the display name of the action.
-
In HTTP(s) URL textbox, enter the following Webhook URL:
-
Choose the
Form Submission Method
as POST.
-
Choose the
PayLoad Type
as JSON.
-
In the Custom Parameters
textbox, enter the following parameters:
-
For the
"severity"
parameter, possible values should be either
critical, error, warning
, or
info.
-
Refer to the
PagerDuty REST API documentation
for additional parameters that you wish to include in the payload under
Custom Parameters.
- Under Request Headers, specify the Header Name as Content-Type and Header Value as application/json.
- Enter the remaining fields such as User Agent, Authentication Method, etc., if required.
- Select the email ID in Notify after action execution for both success and failure conditions to receive notifications, if required.
- Finally, enter the Timeout value and click on Create Action.
{"payload": {
"summary":"$RCAMSG_PLAINTEXT","source": "$HOSTNAME","severity": "critical","component": "$MONITORTYPE","group": "$MONITORGROUP","class": "$ATTRIBUTE"},"routing_key": " <<INTEGRATION KEY>> ","event_action": "trigger"}
Paste the copied
Integration Key
in the place of
<<INTEGRATION KEY>>
for the 'routing_key' parameter.
Note:
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