Integrating PagerDuty with Applications Manager using Webhook
Using Webhook, you can now integrate PagerDuty with Applications Manager and receive real-time alerts on incidents right into your PagerDuty instance.
Step 1: Configuring PagerDuty
- Open the required PagerDuty instance to which Applications Manager alert has to be communicated.
- Create a new service in your PagerDuty instance. While selecting the Integration Type , make sure you select the Use our API directly option. Learn how to create a new service in PagerDuty
- After creating a new service, navigate to the newly-added service and copy the Integration Key available under the Integrations tab.
Step 2: Configuring Applications Manager
- In Applications Manager web client, go to Actions > Webhook / REST API action.
- Enter the display name of the action.
-
In HTTP(s) URL textbox, enter the following Webhook URL:
- Choose the Form Submission Method as POST.
- Choose the PayLoad Type as JSON.
- In the Custom Parameters textbox, enter the following parameters:
- For the "severity" parameter, possible values should be either critical, error, warning , or info.
- Refer to the PagerDuty REST API documentation for additional parameters that you wish to include in the payload under Custom Parameters.
- Under Request Headers, specify the Header Name as Content-Type and Header Value as application/json.
-
Enter the remaining fields such as User Agent, Authentication Method, etc., if required.
-
Select the email ID in Notify after action execution for both success and failure conditions to receive notifications, if required.
-
Finally, enter the Timeout value and click on Create Action.
{
"payload": {
"summary":"$RCAMSG_PLAINTEXT",
"source": "$HOSTNAME",
"severity": "critical",
"component": "$MONITORTYPE",
"group": "$MONITORGROUP",
"class": "$ATTRIBUTE"
},
"routing_key": " <<INTEGRATION KEY>> ",
"event_action": "trigger"
}
Paste the copied Integration Key in the place of <<INTEGRATION KEY>> for the 'routing_key' parameter.
Note: