Integrating Microsoft Teams with Applications Manager using Webhook

Integrating Microsoft Teams with Applications Manager using Webhook

Microsoft Teams is a personal/workplace communication and collaboration platform that helps you stay connected over chat, calls, and video meetings. Using Webhook, you can now integrate Microsoft Teams with Applications Manager and receive real-time alerts on network faults right in your team channel.

Step 1: Configuring MS Teams

  • Open the required Microsoft Teams channel to which Applications Manager alert has to be communicated.
  • Click on More () option next to the channel name and choose Connectors.
  • Select Incoming Webhook from the list of displayed options. 
  • In the new window, provide a name for the webhook and click on Create.
  • Copy the webhook URL generated by MS Teams.

Step 2: Configuring Applications Manager

  • In Applications Manager web client, go to Actions > Webhook / REST API action.
  • Enter the display name of the action.
  • Paste the webhook URL generated by Microsoft Teams in the HTTP(s) URL field.
  • Choose the Form Submission Method as POST. 
  • Choose the PayLoad Type as JSON.
  • In the Custom Parameters textbox, add the following content:
    "text":"Monitor Name : $MONITORNAME <br> Attribute Name : $ATTRIBUTE <br> Severity : $SEVERITY <br> Host Name : $HOSTNAME <br> Message : $RCAMESSAGE"
  • Under Request Headers, specify the Header Name as Content-Type and Header Value as application/json.
  • Enter the remaining fields such as User Agent, Authentication Method, etc., if required.
  • Select the email ID in Notify after action execution for both success and failure conditions to receive notifications, if required.
  • Finally, enter the Timeout value and click on Create Action.

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