Importing Projects in ServiceDesk Plus On-Premise - Best Practices & Flow Guide with Examples
The attached guide provides a comprehensive walkthrough of the import process for Projects, Milestones, and Tasks in ServiceDesk Plus On-Premise. It covers each screen, field, and operation in detail, along with best practices and practical examples to ensure your imports are accurate and efficient.
We strongly recommend reviewing the entire PDF before initiating any import—whether it's a project, milestone, or task. The instructions and validations apply regardless of the file format used (XLS, XLSX, or CSV); the sheet type does not impact the process.
Regards,
Senior Product Manager, Enterprise Service Management.
ManageEngine, a division of Zoho Corp.
New to ADSelfService Plus?
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