I am getting "Unable to connect via SSL" error. What could be the reason ?

I am getting "Unable to connect via SSL" error. What could be the reason ?

Please check if you have followed the prerequisites for adding IBM Websphere MQ monitor via SSL. 

 "Unable to connect via SSL" error could occur due to following reasons :
  1. SSL is enabled for the channel, but SSL Enabled option is not selected in add/edit monitor page.
    1. Run display channel ( channelname ) MQSC command and check if SSLCIPH is configured.
  2. IBM MQ certificate is not imported in Applications Manager.
  3. SSL Ciphersuite provided in new/edit monitor page is not the same as configured in the channel.
  4. The label of the certificate is not in the format "ibmwebspheremq<QueueManagerName>

Refer the prerequisites page to know how to import/ export certificates.

If the issue still exists, reach out to our support with the screenshot of the error obtained to appmanager-support@manageengine.com along with the latest Support Information File (SIF) from Applications Manager with print all logs enabled for analysis.
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