I'm getting the "Failed. Please select the correct version of WebLogic server" error message when adding a WebLogic monitor. What could be the reason?

I'm getting the "Failed. Please select the correct version of WebLogic server" error message when adding a WebLogic monitor. What could be the reason?

This could be because of corrupt or mismatching jar files. Some WebLogic servers require full client jars for monitoring.

For Applications Manager versions below 13800

      Download  the version10 jars  and  replace it under <Applications Manager HOME>/working/classes/weblogic/version10 folder.

For Applications Manager versions 13800 and above

      1. For WebLogic version 12.x & above -  Please download the version12 jars  and  replace it under <Applications Manager HOME>/working/classes/weblogic/version12 folder.

      2. For WebLogic version 10.x/11g -  Please download the version10 jars and replace it under <Applications Manager HOME>/working/classes/weblogic/version10 folder.

      ( <Applications Manager HOME> - Applications Manager Installation location )

Note : Restart Applications Manager and then try adding the monitor again. 

If the issue still exists, reach out to our support with the screenshot of the error obtained to appmanager-support@manageengine.com along with the latest Support Information File (SIF) from Applications Manager with print all logs enabled for analysis.

                    New to ADSelfService Plus?

                      • Related Articles

                      • Real User Monitor (RUM) - Troubleshooting

                        If the monitor has not polled data for a long time, follow the steps below for troubleshooting: Step 1: Check prerequisites to be done Real User Monitor requires the RUM Agent to be installed and mapped to the Applications Manager. Refer the help ...
                      • Troubleshooting URL Monitor

                        Here are few of the common errors you may come across in URL monitor, we have mentioned the steps you can follow to troubleshoot them. General troubleshooting for URL monitor Ensure that the URL is accessible from the server in which Applications ...
                      • Troubleshooting Bad Request and Internal Server error

                        Bad Request & Internal Server error When the server of URL cannot understand the request it has received it responds with a Bad request or a malformed syntax error message. If there is an error in processing the request received by the server, it ...
                      • When I monitor the WebLogic server, I get the "Data Collection in progress. Please wait till the next poll interval" message.

                        Solution 1 Check if the WebLogic server host is able to connect to Applications Manager as we connect in the browser. i.e.  http://<ApplicationsManager hostname>:<portNumber> should be reachable.  Also check whether any errors or exceptions are ...
                      • IIS Server monitor - Troubleshooting steps

                        Unable to add IIS Server monitor Follow the below given below to add an IIS server monitor in Applications Manager: First, check whether all the prerequisites are done. Check the IIS Server URL is accessible from Applications Manager server. If your ...