I'm getting "mqrc_host_not_available" error in IBM MQ monitoring. What could be the reason ?

I'm getting "mqrc_host_not_available" error in IBM MQ monitoring. What could be the reason ?

The reasons could be any of the following :

  • The listener has not been started on the remote system.
  • The connection name in the client channel definition is incorrect.
  • The network is currently unavailable.
  • A firewall blocking the port, or protocol-specific traffic.
  • The security call initialising the IBM┬« WebSphere┬« MQ client is blocked by a security exit on the SVRCONN channel at the server.

Refer IBM documentation for further details.

If the issue still exists, reach out to our support with the screenshot of the error obtained to appmanager-support@manageengine.com along with the latest Support Information File (SIF) from Applications Manager with print all logs enabled for analysis.