I am not getting the alarm even when the threshold limit is crossed. What needs to be done?
Solution: Check out the value in the Admin -> Action / Alarm Settings -> Consecutive Polls Count. That value determines how many poll intervals it should wait to determine whether alarm can be generated or not.
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My SMS alarm message is truncated. What needs to be done?
Solution: Go to the Admin tab -> Action / alarm Settings and click on the checkbox - 'Send Complete SMS Information, even if service provider restricts it' in that page. By default , the complete information that you configure while adding SMS action ...
Troubleshooting: Alarm Not Generated for Threshold Violation
When a monitor attribute exceeds its defined threshold but fails to generate an alarm, the cause is usually related to data collection gaps, retry logic, or suppression rules. Follow these steps to diagnose the issue. Step 1: Verify Data Collection ...
Attribute violated threshold, but alarms were not generated
1.) Ensure that thresholds have been associated for the attribute and that there are no business hours restriction configured for it. For example, if the CPU utilisation of the server exceeded the permissible levels, navigate to Monitor → Configure ...
What is the unique transaction threshold for each application and what should a user do if this limit is surpassed?
APM Insight has a unique transaction threshold of 350 per application. Once this limit is reached, we will not store any new transactions for the given application. To overcome this, users can use transaction grouping feature. If an application ...
I have created actions and threshold but I don't receive any alarms based on them.
Reason 1: The actions and thresholds are not associated with monitor to receive alarms. Solution: For more information, refer to Associating Thresholds and Actions with Monitor in the User Guide. Reason 2: The value of the metric has not crossed the ...