How to use Webhooks in SDP MSP
Here is the sample integration using Webhooks feature in SDP MSP. Please refer it for more details.
How to migrate data from SDP MSP to SDP ?
Below are the only details which can be exported from SDP MSP and imported to SDP application. 1) You can export request data from ServiceDesk Plus MSP (SDP MSP) using XLS format. Requests -> Goto Admin -> Reports -> New custom report -> Tabular ...
SCP, SDP and MSP Differences
Though ManageEngine has multiple HelpDesk applications, they are developed and targeted for Different markets. Here are few cases to understand the difference between them. HelpDesk Applications in ManageEngine (ME) are as follows : 1. SupportCenter ...
Integration with Opmanager MSP - Network and Monitoring tool for MSP's
SDP MSP integrates Opmanager MSP - Network and Monitoring tool for MSP's, for more details refer to the below https://www.manageengine.com/network-monitoring-msp/sdp-msp-integration.html
ADMP integration Issues with SDP MSP
Please check the below if you get any errors while doing integration 1) ADMP application must be accessible from the browser of SDP application server. Similarly, SDP application must be accessible from the browser of ADMP application server. This is ...
Integration with other helpdesk tools
Please note that, we do not have direct integration of SDP MSP with other HelpDesk tools like ServiceNow. However if any HelpDesk has APIs for all Create, Update, Close operations, then you can make use of the our APIs and custom triggers to achieve ...