How to upload Files to Bonitas site?
To upload the files on our FTP, follow the steps below:
For files within 10GB/100MB.
2. Select ServiceDesk Plus in the product drop-down list.
3. Provide your email address in Your Email Address: field.
4. Type the Request Id in the Reason field.
5. Choose the file that you wish to upload and click Upload. Let me know the File link you received after uploading the file.
New to ADSelfService Plus?
Related Articles
Attachment Dropping: Failure to Decode File Names Properly During Mail Fetching
Issue: The attachment is dropped due to invalid extension. Issue ID : SD-118194 After decoding, the file name appears as: Orange Załącznik nr 1 - Podsumowanie - uzupełnienie. xlsx(Contains space in the extension) However, the actual file name should ...Adding attachment to Resolution using API
PURPOSE: To add an attachment to the resolution via API. STEPS: 1) Upload the attachment file and obtain the attachment ID: URL: <domain_url>/api/v3/requests/upload Method: POST Payload: files ( input_data = <file_content> ) Response: 2) Add the ...Fix: Mail fetching stops due to invalid characters in the attachment name
Issue: Mail fetching being stopped due to invalid characters "?" , ":" in the filename. In this case, the eml file's subject contains ":" character and so, while uploading the .eml as attachment, error is thrown (Only in windows server) Trace: ...Script to send notifications when a unknown request is raised
Use case The script will send email notifications to the address configured inside the script whenever a request is created under unknown requests. This notification will be sent to Admin Email Pre-requisite - Python should be installed in the ...Script(Deluge) to send approvals based on the Picklist value selected in additional field.
From Builds: 10605 Please follow the steps below on how to configure and send approvals based on the values selected in Picklist of Additional field. 1: Download the attached zip file. 2: Navigate to Admin>>Incident/Service catalog additional field ...