How to troubleshoot when having error 'No data available' for LPAR CPU Stats in AIX?
The following should be checked if you find that data isn't populating in Applications Manager:
1) TELNET or SSH mode connections to remote AIX servers are permitted.
2) Verify that the command below executes and produces the desired results on your remote AIX server.
Command to be executed on the Remote AIX server
lparstat -i | grep -i "Desired Virtual CPUs" && lparstat -i | grep -i "Entitled Capacity " && lparstat -i | grep -i "Type "
lparstat 1 20 > /tmp/apm_physc.txt && awk '/^..[0-9]/{sum+=$5}END{printf "UtilizationCPUCore: %.2f\n" ,sum/20}' /tmp/apm_physc.txt && awk '/^..[0-9]/{sum+=$6}END{printf "EntitledCPUUtilization: %.2f\n" ,sum/20}' /tmp/apm_physc.txt
1) TELNET or SSH mode connections to remote AIX servers are permitted.
2) Verify that the command below executes and produces the desired results on your remote AIX server.
Command to be executed on the Remote AIX server
lparstat -i | grep -i "Desired Virtual CPUs" && lparstat -i | grep -i "Entitled Capacity " && lparstat -i | grep -i "Type "
lparstat 1 20 > /tmp/apm_physc.txt && awk '/^..[0-9]/{sum+=$5}END{printf "UtilizationCPUCore: %.2f\n" ,sum/20}' /tmp/apm_physc.txt && awk '/^..[0-9]/{sum+=$6}END{printf "EntitledCPUUtilization: %.2f\n" ,sum/20}' /tmp/apm_physc.txt
NOTE : If the above commands are executed and the desired result is obtained, please contact our support team (appmanager-support@manageengine.com) with the above command output to troubleshoot the issue.
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