How to Transfer Integration Ownership - Microsoft Azure
a. The current integration owner's SDP account is still available in the organization.
To change the integration owner, please perform any one of the following actions for the current owner's account. The admin who performs the action will automatically become the new integration owner:
Disable the login
Delete the account from the instance
Delete the account from ESM
Deleting the user from ESM will permanently delete their access to other Zoho subscriptions, and this action cannot be undone. b. The current integration owner's SDP account is no longer available in the organization.
If the admin who enabled the integration has left the organization (and their SDP account has been removed, but the integration is still owned by that account), Kindly involve the support team to revoke the token from the backend after giving the consent.
To proceed, please email support with the following details:
-
Email ID of the admin who is unable to disable the integration
-
Email ID of the admin who enabled the integration (current owner)
-
Confirmation that we have your consent to revoke the token from the backend
-
Organization ID which is available under the ESM Directory.
New to ADSelfService Plus?
Related Articles
Microsoft Azure Integration Card Error
a. Error message in Microsoft Azure card - "Authentication failed for MS Azure Global admin account. Please authenticate again." Re-enabling the integration will resolve the issue. The authenticated token may have been invalidated due to certain ...Microsoft Azure Integration and its benefits
Kindly refer to this link for more info about this integration, https://help.sdpondemand.com/azure_integration Why does this integration have to be enabled separately? This is an additional authentication step implemented to enhance the existing ...Trouble Disabling Microsoft Azure Integration
a. You need to be an authorized Azure Administrator to disable this integration Only the integration owner (the admin who enabled the integration) can disable it. Therefore, the integration must be disabled from that admin’s account. The admin's ...Trouble Enabling Microsoft Azure Integration
a. The user does not have sufficient permission to enable the Microsoft Admin integration The below error typically indicates that the integration was previously authorized by another SDAdmin, but the integration is now disabled without properly ...Users are not listing - Import From Azure
a. If Microsoft Azure card in Integrations page is enabled Check for error messages in the Microsoft Azure card on the Integrations page by navigating to: Setup → Apps & Add-ons → Integrations → Third-Party Integrations → Microsoft Azure. If an error ...