How to take a connection dump for analyzing performance issues?

How to take a connection dump for analyzing performance issues?

For Performance/slowness issues instead of taking Threaddump manually or instead of invoking PerformanceTool make use of the below URL when the issue occurs,

Note: The above URL works even when the server is not responding.

Invoking the above URL collects the below outputs,


at the time of the issue occurrence and automatically place it in the logs folder in the SupportCenter directory

Once the above files are generated the below message will be shown in the browser,

--- Successfully generated debug log files. Please zip the 'logs' folder present in ManageEngine/SupportCenter/ and send it to

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