How to share executive dashboard to requesters?

How to share executive dashboard to requesters?

1. In the administrator login->Dashboard->Create New Dashboard-> Enable create executive dashboard-> Configure the dashboard as per your requirement-> Select the Shared option at the bottom to the requesters whom you want to share with. You can also add external widgets.

2. Also, the users should also be Account Managers. A requester can be made as an Account Manager.

This can be done under Admin->Requester->Edit requester->Account Manager check box-> Enable reports->Save.

An account manager is the one who will have complete access to all the tickets raised in his company. 

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