How to setup Python on the Server
This article explains how to set up the ServiceDesk plus server to run python scripts.
1. The first step is to install python on the application server and you can download it from here. Any version above 3.4.1 should work fine. Start the setup and follow the onscreen instructions to complete the installation.
A
quick suggestion here would be to choose an easily accessible
installation path when the option is presented during the setup process.
2.
The next step is to make sure that the python installation location is
added to the Environmental variable called 'Path' on the server.
Let
us say, Python is installed in C:\Python34 on the server. Then make
sure the following locations are added to the Path variable.
C:\Python34 and C:\Python34\Scripts
Once
this is done, you should be able to access the Python Interpreter by
typing 'Python' or 'Py' from Run or from a Command prompt.
3.
Many of the scripts make API calls to perform various actions and a
python library called 'requests' is used to handle this. This is not
bundled with the default python package and has to installed separately.
More information about this library and the installation instructions
can be found here.
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