ITOMRemoteExecutor.exe – Purpose, Usage, and Execution Scenarios

ITOMRemoteExecutor.exe – Purpose, Usage, and Execution Scenarios

WarningPrerequisites 
  1. Applications Manager should be installed in the Windows server.
  2. User should have administrator permission to access Applications Manager installation folder.

Overview

ITOMRemoteExecutor.exe is an Applications Manager component that may be invoked as part of supported discovery workflows.

Purpose of ITOMRemoteExecutor.exe file

ITOMRemoteExecutor file is used for following purposes,
  1. Connecting to the remote Windows server
  2. Executing discovery-related commands
  3. Fetching the output of the netstat command (and other required system commands) from the remote server

When is ITOMRemoteExecutor.exe file executed?

The following Applications Manager discovery workflows may invoke ITOMRemoteExecutor.exe file:
  1. Network Discovery:
    Refer to the Network Discovery Help documentation for the steps to perform Network Discovery.
  2. Windows Monitor – Perform Application Discovery:
    Refer to Perform Application Discovery documentation for the steps to perform Application discovery when adding or updating a Windows monitor.
  3. ADDM Promotion:
    Refer the ADDM Promotion documentation for details.
However, if your environment requires preventing its execution, you can follow the guidance below:

How to restrict the execution of ITOMRemoteExecutor.exe file

To prevent the ITOMRemoteExecutor.exe file from being invoked by these discovery workflows, ensure the following:

Discovery workflow
Prevention Steps
Network Discovery
Windows Monitor – Perform Application Discovery
Disable Perform Application Discovery option when adding or updating Windows monitors
ADDM Promotion

These steps prevent the executable from being invoked through the specified Applications Manager discovery workflows. They do not constitute a global operating-system-level execution restriction for ITOMRemoteExecutor.exe file.

Steps to stop Scheduled Network Discovery

  1. Navigate to Settings --> Add / Discover --> Discovery --> Network Discovery.
  2. If scheduled, click on the Edit option of the discovery profile.



  3. Navigate to Credential Details page and remove the WMI credentials from the selected credentials.



  4. Navigate to Discovery Details page and choose the Disabled option for Schedule Discovery.



  5. Click on Discover to save the existing profile.

Steps to disable ADDM Promotion

Follow these steps carefully:
  1. Open the following file:
       <Applications Manager Home>\working\conf\itomdiscovery\AutomaticDiscovery.properties
  2. Update the value for the following parameter:
    1. ADDM_PROMOTION=disable
  3. Save the file.
  4. Restart Applications Manager for the changes to take effect.
InfoImportant Notes
  1. Disabling ADDM Promotion will stop automatic discovery of applications.
  2. Ensure this change aligns with your monitoring and discovery requirements before applying it.
  3. Restarting Applications Manager is mandatory after you update the property file.