How to rebrand, customize Labels in ServiceDesk Plus application?
1. How to rebrand the browser:
We have to change the name in the rebrandinfo.xml file which can be found under the below location.
Refer the below screenshots which explains how rebranding takes effect.
AFTER MAKING CHANGE:
We have to restart the service desk plus service after making changes.
2. To change the label names in SD+ ,you need to change the label name in ApplicationResource.properties under
You want to change the Login error message:
sdp.login.error=Username or Password is incorrect
change this to
sdp.login.error=Give the correct Username or Password
Another Example :
Restart ManageEngine ServiceDesk Plus service.
Note: This file is bound to changes everytime a servicepack or hotfix is released. Hence, when you apply the hotfix or servicepack, you must redo the changes. Dont ever think of taking a backup of the modified file and replacing it after applying the hotfix or servicepack, then, you may lose most of the labels.