How to provide EDIT access to other technicians for the reports created by others or Admins ?
Applicable for both 9.4 and 10.5 users.
Please Make use of the below update query to provide the Edit option under Report for Users other than SD-Admin Role :
UPDATE GLOBALCONFIG set PARAMVALUE='true' where category = 'Reports' and parameter = 'MODIFY_PUBLIC_REPORTS';
If true, Technicians would be allowed to edit/delete public reports based on their roles. If false, Technicians will be allowed to edit/delete own reports only
Note: After updating the query, a restart of the service is required to make the changes effective.