How to provide EDIT access to other technicians for the reports created by others or Admins ?

How to provide EDIT access to other technicians for the reports created by others or Admins ?


Applicable for both 9.4 and 10.5 users.

Please Make use of the below update query to provide the Edit option under Report for Users other than SD-Admin Role :

Kindly connect to the database and execute the query below

UPDATE GLOBALCONFIG set PARAMVALUE='true' where category = 'Reports' and parameter = 'MODIFY_PUBLIC_REPORTS';

If true, Technicians would be allowed to edit/delete public reports based on their roles. If false, Technicians will be allowed to edit/delete own reports only

Note: After updating the query, a restart of the service is required to make the changes effective.