How to migrate ADManager Plus from 32-bit to 64-bit in the same server

How to migrate ADManager Plus from 32-bit to 64-bit in the same server

To migrate ADManager Plus from the 32-bit version to the 64-bit version, you need to take a backup of the product, install the 64-bit version of ADManager Plus, and then restore the backup to this new instance.

 

Note: 

  • Upgrade the current instance (32-bit version) to the latest version using the service pack, and then make a backup.

  • Do not uninstall the 32-bit version until the new 64-bit version works fine and you're able to restore the data.

 

Steps to migrate ADManager Plus from 32-bit to 64-bit in the same server

  1. Stop ADManager Plus (Click Start > All Programs > ADManager Plus > Stop ADManager Plus).

    Note: If you installed ADManager Plus as an NT Service, stop the service (Start > Run > type services.msc > Stop ManageEngine ADManager Plus).

  2. Open the Command Prompt (run as an administrator) and navigate to <installation dir>\ADManager Plus\bin. Execute the backupDB.bat file to make a backup of your existing database (DB).

    Note: A folder named Backup will be created under <installation dir> (e.g., C:\Program Files\Manage Engine\ADManager Plus), which will contain the DB in compressed file format (e.g., OfflineBackup_20230215191814.ezip).

  3. Make a copy of the customer-config.xml file present in <installation dir>\ADManager Plus\conf.

  4. Open File Explorer. In the menu bar, click View > Show > select Hidden items. Now, go to C:\Program Files(x86)\InstallShield Installation Information. Rename the following folder, {CC00BC3F-40AE-49A7-BA63-FE2F93D20585}, to {CC00BC3F-40AE-49A7-BA63-FE2F93D20585}_bak.

  5. Download and install ADManager Plus (64-bit) on the same server.
    http://www.manageengine.com/products/ad-manager/download.html

  6. Once the product is installed, do not start the product.

  7. Replace the customer-config.xml file in <installation dir\conf> with the one you copied from the old instance.

  8. Copy the DB backup in the backup folder of the old instance (<installation directory>\ADManager Plus\backup) and paste it in the bin folder of the new instance (<installation dir>\ADManager Plus\bin).

  9. To restore the DB backup, open the Command Prompt (run as an administrator) and navigate to <installation dir>\ADManager Plus\bin. Run the batch file, restoreDB.bat, from the Command Prompt with the compressed file format (e.g., restoreDB.bat OfflineBackup_20230215191814.ezip -p).

  10. When you are prompted to enter a password, copy the value of the crypt tag from the customer-config.xml file of the old instance and paste it.

  11. Once this is done, start the product.



                    New to ADSelfService Plus?

                      • Related Articles

                      • How to migrate ADManager Plus database to MS SQL in AWS?

                        Steps to migrate ADManager Plus database to MS SQL server in Amazon Web Services Login to your Amazon web services account. Click the Relational Database System (RDS) instance which has been created. Open command prompt in <Installation ...
                      • Unable to access ADManager Plus from a different server

                        Possible cause The IP address, hostname, or port number being used to access the ADManager Plus server might be incorrect. Solution In the address bar of your browser, enter http://<ComputerName>:<PortNumber> or http://<IP address of your ...
                      • How to apply the service pack to update ADManager Plus

                        You can update ADManager Plus to a higher version by applying the appropriate service pack downloaded from this page. Note: If you have enabled High Availability, proceed with these steps after applying the service pack. Alternatively, if you have ...
                      • Can ADManager Plus be installed on Windows Server 2019

                        Yes. ManageEngine ADManager Plus supports the following Microsoft Windows operating system versions: Windows Server 2022 Windows Server 2019 Windows Server 2016 Windows Server 2012 R2 Windows Server 2012 Windows Server 2008 R2 Windows Server 2008 ...
                      • How to integrate ADManager Plus with ServiceDesk Plus?

                        Objective: To integrate ADManager Plus with ServiceDesk Plus Solution: The ADManager Plus-ServiceDesk Plus integration allows administrators to perform Active Directory management operations directly from the ServiceDesk Plus console. Using the ...