How to login into Postgres Database?

How to login into Postgres Database?

  1. Identify the database information,
    1. For environments running version 9.4 : (To know the database used, check the file named databaseinfo under <Servicedeskplus-Home>/conf folder)
    2. For environments running version 9.3 and below : (To know the database used, check the file named databaseinfo under <Servicedeskplus-Home>/server/default/conf folder)

    3. For environments running version 10.5 and above : (To know the database used, check the file named database_params.conf under <Servicedeskplus-Home>/conf folder)

            Or, Invoke changeDBServer.bat or changeDBServer.sh file from <Servicedeskplus-Home>\bin Directory.

                                          


      2. Open command prompt or Terminal at <Servicedeskplus-Home>\pgsql\bin Directory, Execute the below command with identified values in the previous step.

For Windows,
  1. psql.exe -U <username> -p <port> -d <database_name> -h <server address>
For Linux.
  1. ./psql-U <username> -p <port> -d <database_name> -h <server address>

Generally, for our application with default configuration execute the command below.

For Connecting as sdpadmin,
  1. ./psql -h 127.0.0.1 -p 65432 -d servicedesk -U sdpadmin
For Connecting as Postgres, 
  1. ./psql -h 127.0.0.1 -p 65432 -d servicedesk -U postgres

                  New to ADSelfService Plus?

                    • Related Articles

                    • How to Connect External Postgres

                      To install an external PostgreSQL server, ensure the PostgreSQL version matches the inbuilt PostgreSQL version series of the ServiceDesk Plus application. For example: If ServiceDesk Plus version is 14010 with PostgreSQL version 10.21, install an ...
                    • Remote read only access to database for Postgres customers

                      Frequently customers want to connect some reporting / dashboard application like PowerBI or Tableau with our Postgres database server. By default, the bundled Postgres is configured to only listen to the local machine. We can configure to allow ...
                    • Migration failure for Postgres Database with a blank space in it

                      Trace : \ManageEngine\ServiceDesk\Patch\AdventNet_ManageEngine_ServiceDesk_Plus-14.2.0-SP-1.0.0\SERVICEDESK\PreInstall\pg_migrate\pgsql_old\bin\pg_dumpall.exe", -U, postgres, -p, 65433, -h, 127.0.0.1, -r, -w, |, ...
                    • Query Executor Tool for PostGres

                      This tool is designed to execute queries in the customer environment by connecting the database by reading the database configuration file. We need to enter the query that we require to execute in queryToExecute.txt file. We can enter multiple ...
                    • Error While connecting default Postgres Database

                      If you are getting the below error while connecting the postgresDB , please follow the steps below : Error : psql: FATAL: no pg_hba.conf entry for host “::1”, user “postgres”, database “servicedesk”,SSL off Please open pg_hba.conf under [ServiceDesk ...