In order to make ServiceDesk Plus available for users on Internet, let us assume the following scenarios. Scenario 1: ServiceDesk Plus is installed in LAN and should be available in LAN and WAN: Assume ServiceDesk Plus is installed on a server in the ...
Follow the steps given below to set up the redirection from HTTP to HTTPS, For version 9.4 and above Step 1: Go to the below location and open the file 'server.xml' with a word pad and add the below entry in the file as shown in the image. ...
Following are the steps to move data from the existing server to a new server, Step 1: Stop ManageEngine ServiceDesk Plus service. Step 2: Kindly Upgrade ServiceDesk Plus if required. Refer to the link below to check if you are in the latest version, ...
Log in to ServiceDesk Plus 1. Go to Admin>>General Settings >>ME Integrations. 2. Click Desktop Central 3. Provide the Desktop Central server name and port number. 4. Generate the API key from DesktopCentral. 5. Click Test Connection and Save. Log ...
This document will guide you through the steps to integrate ServiceDesk Plus with ServiceNow upon Zoho Flow. The pre-requisites for this integration : Make sure the Zoho Flow Agent is up and running in the machine in which the ServiceDesk Plus server ...