Log in to ServiceDesk Plus. 1. Go to Admin>>General Settings >>ME Integrations. 2. Click on OpManager. 3. Provide the OpManager server name, port number, and protocol information. 4. Click Test Connection and Save. Log in to OpManager. 1. Go to Basic ...
This is a Sample Python Script which can be used to get Data from a Existing Request in a ServiceDesk Plus instance and create a New Request in a parallel ServiceDesk Plus installation. This script can be configured under Request Custom Menu if the ...
Use Case: There are scenarios where two ServiceDesk plus instances are used in an organization for different departments and requests created in one instance must be duplicated in another. This script will help fulfill this requirement. We provide ...