How to integrate ServiceDesk Plus with DesktopCentral
Log in to ServiceDesk Plus
1. Go to Admin>>General Settings >>ME Integrations.
2. Click Desktop Central
3. Provide the Desktop Central server name and port number.
4. Generate the API key from DesktopCentral.
5. Click Test Connection and Save.
Log in to DesktopCentral.
1. Go to Admin>>Integrations>>ServiceDesk Plus Settings.
2. Select ServiceDesk Plus.
3. Provide the ServiceDesk Plus server name, port number, and protocol information.
4. Select the features to be integrated with ServiceDesk Plus.
5. Generate the API key from ServiceDesk Plus and Save.
New to ADSelfService Plus?
Related Articles
Host ServiceDesk Plus on the Internet
In order to make ServiceDesk Plus available for users on Internet, let us assume the following scenarios. Scenario 1: ServiceDesk Plus is installed in LAN and should be available in LAN and WAN: Assume ServiceDesk Plus is installed on a server in the ...How to redirect ServiceDesk Plus URL from HTTP to HTTPS
Follow the steps given below to set up the redirection from HTTP to HTTPS, For version 9.4 and above Step 1: Go to the below location and open the file 'server.xml' with a word pad and add the below entry in the file as shown in the image. ...How to migrate ServiceDesk Plus from one server to another
Following are the steps to move data from the existing server to a new server, Step 1: Stop ManageEngine ServiceDesk Plus service. Step 2: Kindly Upgrade ServiceDesk Plus if required. Refer to the link below to check if you are in the latest version, ...ServiceDesk Plus On Premise : Integrate with ServiceNow using Zoho Flow
This document will guide you through the steps to integrate ServiceDesk Plus with ServiceNow upon Zoho Flow. The pre-requisites for this integration : Make sure the Zoho Flow Agent is up and running in the machine in which the ServiceDesk Plus server ...How to forward a request from one Servicedesk Plus instance to another.
This is a Sample Python Script which can be used to get Data from a Existing Request in a ServiceDesk Plus instance and create a New Request in a parallel ServiceDesk Plus installation. This script can be configured under Request Custom Menu if the ...