Applying .pfx certificate in SDP does not involve creating keystore file which is required for integration. Please follow the below steps to create a Keystore file. Place the file OpManager.TrustStore and SDP PFX file under the OpManager JRE\bin ...
Solution: For build 12.3.181 and above, SSL enabled ServiceDeskPlus can be integrated directly from UI. Importing trusted certificates OpManager validates the trusted sources with the help of certificates in OpManager truststore. By default ...
You can create users in OpManager and provide required privileges to them. The option to create users is available only for the admin login account or those accounts which have 'Full Control' privilege. (The account with 'Full Control' privilege here ...