Adjust the Height and Width of a multi line additional field
Use Case:
Multiline additional field sizes cannot be modified directly in the UI. These can be modified using Field and Form Rules.
Execution Steps:
1. Create a new 'Multi-Line' additional field and copy the "column name" of the additional field created from the additional field listview.
2. Column name can be identified by going to Reports>New Query Report>Running the below query
select columnname from columnaliases where aliasname like '%test%'
Replace test with the field name.
2. Go to Admin > Incident Templates > Select a particular template > Include this additional field in the template > Field and Form Rules > Rule execution - On Create / Edit > Event - "On Form Load" > Actions - Execute Script - Copy Paste the below code snippet and save the script.
var x="UDF_CHAR2";
var height=10;
var width="width:150%!important";
jQuery('[name="'+x+'"]').attr('rows',height).attr("style",width);
3. Replace "UDF_CHAR2" with the copied "column name" of the additional field.
4. The request additional field will size will be modified in the new request creation form.
Field And Form Rule:
New to ADSelfService Plus?
Related Articles
Adjust the height of a multiline additional field
Use Case: Multiline additional field sizes cannot be modified directly in the UI. These can be modified using Field and Form Rules. Execution Steps: 1. Create a new 'Multi Line' additional field and copy the "column name" of the additional field ...Script to Populate User Additional Field under Incident Template using FAFR
The script load the Requester Name under Incident Additional field ( As a pick list), by choosing the requester name under additional field the script populates the user additional field value. * Kindly create two additional fields under Admin -> ...FAFR - Sample script to have the additional field value appended to the actual subject line
Here is a sample script to be used in FAFR to have the additional field info appended to the actual subject line, var contract=$CS.getValue("WorkOrder_Fields_UDF_CHAR5"); var subject=$CS.getValue("SUBJECT"); var new_subject = subject + " : " + ...How to adjust widget size in Dashboard
1. Under the Dashboard Tab, click on the 3 Horizontal Lines on the right corner and then Organize Widgets. 2. Mouseover on the bottom right corner of the application, the mouse pointer changes. Now press and drag to adjust the size.How to populate requester details in request additional field
Requirement: Populate requester additional field information into request additional field. Usecase: Let us consider a scenario where certain employee details are imported from the Active Directory into User - Additional Fields. The business ...