How to granularly delegate SharePoint activities to non-administrative users
SharePoint Manager Plus offers non-invasive delegation where you can granularly delegate activities to non-administrative users. By assigning a role to a technician, they can perform only the activities associated with that particular role.
SharePoint Manager Plus comes built-in with two help desk roles.- Super Admin: Has access to all actions in the product.
- Operator: Has access to view the reports and audits tabs only.
Creating a custom help desk role
You can create your own customized role to allow technicians to access only particular reports and management operations of your choice. Follow the steps below to create a custom role.
- Navigate to the Delegation tab → Help Desk Delegation → Help Desk Roles.
- Click the Create New Role button located at the top-right corner.
- Enter the Role Name and Description.
- From the list of tasks listed under Reports, Audits, Management, Monitoring, Migration, Backup, and Others, select the tasks that you wish to include in this role.
- You can select all the tasks in a tab using the check-box next to the tab's name.
- If you wish to limit the role to either online or on-premises environments, you can do so by selecting the respective check-boxes on the side bar.
- Click Create.
Assigning the role to a technician
After creating a new role, follow these steps below to assign it to a technician.
- Navigate to the Delegation tab → Help Desk Delegation → Help Desk Technicians.
- Click the Add New Technician button located at the top-right corner.
- Select the desired Domain.
- Enter the Technician Name, Login Name, and Password.
- In the Delegate Roles section, select the Farms and Tenants where you would like the technician to perform the delegated tasks.
- By default, all site collections are selected. Click
if you wish to restrict the scope of the technician to specific site collections. - Select the site collections or click the
icon to search for specific site collections. - Add the custom help desk role that you created from the Select Help Desk Roles drop-down.
- Click Save Settings.
New to ADSelfService Plus?
Related Articles
How to audit SharePoint document changes
Users perform various modifications to documents like creation, deletion, moving, renaming, checking-in, downloading, and more. With the audit logs generated by SharePoint Manager Plus, no action goes unnoticed. Steps to generate a document audit ...How to copy users between groups
Instead of adding one user at a time into a SharePoint group, you can directly copy users from one SharePoint group to another across different site collections. Steps to copy users between groups: Click on the Management tab. Under Groups ...How to migrate SharePoint Manager Plus database from PostgreSQL to MS SQL
By default, SharePoint Manager Plus comes bundled with the PostgreSQL database. This page will explain how you can migrate SharePoint Manager Plus database from PostgreSQL to MS SQL. The following versions of MS SQL are supported by SharePoint ...How to move SharePoint Manager Plus to a new server
Points to be noted before moving SharePoint Manager Plus to a new location: Do not uninstall SharePoint Manager Plus from the current server until the installation on the new server works perfectly. If the operating system on the new server is ...How to copy or move permissions between users
The addition of a new team member involves granting them permission to access shared team resources. This can be done by simply copying all the permissions from any of the team members to the new team member. You can also copy permissions from one ...