How to generate console logs
Kindly right click on the screen , go to inspect >> console.
Clear the console and try to recreate the issue .
Once the recreation is done. Share the console screenshot .
New to ADSelfService Plus?
Related Articles
How to extract HAR and Console Logs
Before taking HAR and Console logs Inspect the page, click on the corresponding tabs (as mentioned below) and then recreate the issue, only then the error trace will be written on the logs that needs to be analyzed. How to Inspect: Right click on the ...When and How to Generate HAR file?
What is HAR File? It's short for HTTP Archive- used for troubleshooting web console issues, identifying performance issues and page rendering problems. HAR log should be collected from the machine from which you are trying to connect to the web ...Linux console commands
Linux console commands *. To Install from console mode : - Download bin - Execute the command to make the bin executable - chmod 755 ManageEngine_ServiceDeskPlus_MSP_64bit.bin ( Color of the bin will get changed to green I.e Executable mode ) - ...Query to generate the report based on the total number of requests actioned by the technicians (MSSQL & PGSQL)
Tested in builds PGSQL (14300) or MSSQL (14306) This is a comprehensive report on the total number of requests updated by a technicians. This query provides a holistic view of technician activity like updating resolution process, such as updating or ...How to Generate Technician API Key
Click on Technician profile(top right corner in the UI)>>Generate API key You can also specify validity of the API key being generated by selecting the options below.