How to Generate Technician API Key
Click on Technician profile(top right corner in the UI)>>Generate API key
You can also specify validity of the API key being generated by selecting the options below.
New to ADSelfService Plus?
Related Articles
Reply a request through v3 API (Postman)
The API documentation for replying a request is under Admin > API Documentation > Request > Add notification Syntax of the URL: http(or https)://<servername>:<portnumber>/api/v3/requests/<Request ID>/notifications?TECHNICIAN_KEY=<API Key> Call: Post ...Add attachments using API
Attachment cannot be added when a request is created, it can be only added after request creation URL : http://localhost:8080/api/v3/attachments?TECHNICIAN_KEY=XXXXXXXXX Body10.5 API - How APIs can be used in the version 10.5 and above ?
Introduction: REST API acts as a bridge between ServiceDesk Plus MSP and other applications. The communication of information happens via HTTP Request. The REST API authenticates users using Technician Key, thus eliminating the need for the users to ...API -Listing Requesters with E-mail Address
1. Encode the below mentioned and change the highlighted as per yours: { "list_info": { "sort_field": "name", "start_index": 1, "sort_order": "asc", "row_count": "100", "get_total_count": true, "search_fields": { "email_id": "req1@msp.com" } }, ...Close a request using API - Postman example
INPUT_DATA Value as follows {"operation": {"details": { "closeAccepted": "Accepted", "closeComment": "The closing comment" }}} PUT API example - ...