How to generate logs during restore process
Refer to the steps to redirect logs to a text file while initiating restore process:
From the command prompt invoke restoreData.bat file from [SDP-Home]\bin directory.
CMD> C:\ManageEngine\ServiceDesk\bin> restoreData.bat >out.txt
out.txt will be saved to the bin folder. out.txt holds the restore logs. In case of error in command prompt while restoring out.txt will capture the entire error message.
Additionally, a file SDPRestore.log is created under [SDP-Home] directory