How to fix "Communication link failure The last packet sent successfully to the server"?

How to fix "Communication link failure The last packet sent successfully to the server"?

Issue: Communication link failure error message will trigger based on many reasons.
Solution:

Communication link failure error message is shown due to various reasons. Follow any of the steps mentioned below to resolve the issue:

  1. Insufficient user privileges:

    • Ensure that the user has sufficient privileges to access the MySQL database from the host where Applications Manager is running. Follow the steps mentioned in this link to resolve the issue.

  2. Bind address mapping issues:

    • If you want to allow remote access to the MySQL server, implement the following change in my.ini or my.cnf file:

bind-address=*

    • If you choose to specify a list of selected IP addresses, make sure that the IP address of the Applications Manager machine is also present in the list.

      3. MySQL port is blocked by firewall/VPN:

    • Perform a telnet operation from the machine where the Applications Manager is installed. If any VPN or proxy is set to that machine, then make sure that the relevant IP (i.e. new IP after applying VPN) is also present in the bind-address list of IPs.

 


                  New to ADSelfService Plus?

                    • Related Articles

                    • How can I upgrade the MySQL connector.jar?

                      For all the following issues mentioned below, the solution is same. Invalid authorization specification message from server. Unknown character set index for field '255' received from server. Communication link failure: javax.net.ssl.SSLException. ...
                    • How to view data under Session & Performance tab in MySQL monitor?

                      Note: If the server is a MariaDB server, check whether the SYS database is installed by executing the below query on MariaDB shell: show databases; If the output does not contain the SYS database, then install the SYS database suitable for the ...
                    • ManageEngine Applications Manager High Availability setup with dual database (MySQL).

                      Apart from the Failover setup,  which uses a single database and dual Application Server, we also support a failover with dual database and Application Server. Failover support requires you to configure Applications Manager Secondary (Standby server) ...
                    • Troubleshooting Bad Request and Internal Server error

                      When a server responds with a Bad Request (400) or Internal Server Error (500), It typically indicates issues with how the request is being made or processed. The reasons for these errors can vary, but the most common causes are Incorrectly formatted ...
                    • Mail Server Monitor - Troubleshooting

                      Common Mail Server Monitor Errors and Troubleshooting Guide 1. Unknown Host Error Description: This error occurs when the mail client cannot resolve the hostname of the mail server to an IP address. The issue typically arises from DNS resolution ...