How to find the build number and version?
Open the 'EventLog Analyzer' web client.
Click on the question mark '?' on the right side of the top pane.
Select the 'About' option.
A pop-up window appears containing details of your EventLog Analyzer version. You can find the build number from the below shown window.
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Windows Agent version mismatch
Windows Agent version mismatch: Remote login to the Agent-installed machine ⇾ open Registry Editor ⇾ go to Computer\HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\ZOHO Corp\EventLogAnalyzer\LogAgent and ensure that the Agent version matches the Server ...
ELA Distribution Upgrade to Latest
How to: Upgrading EventLog Analyzer (*Distributed Edition) to the latest Service Pack. Note: A folder backup or a snapshot of the Admin and the Managed Server VMs is MANDATORY. If the backend database is customer's MSSQL, it is recommended to take a ...
Efficient Solutions for Disk Space Management
Please gather the below details to narrow down the root cause of the issue: Build number: If the EventLog Analyzer GUI is accessible, log onto the GUI, click on ? at the right-top corner, and check the build number. If the EventLog Analyzer GUI is ...
What to do if the component inside Log360 is not loading?
Troubleshooting Steps: Please ensure that the connection is proper, if in case of a connection issue, the components will not load within Log360. Local Integration: It is less likely to be a connection issue, in case of local integration, because ...
Slow GUI navigation
Verify that the prerequisites and system requirements for EventLog Analyzer are met. Under the Search tab, you will find all the logs collected in a working day. Use this number to calculate the events per second (EPS) manually. Use our tuning guide ...