How to find build number and version
Objective
Prerequisites
Have access to the EventLog Analyzer user interface as an admin.
Have access to the EventLog Analyzer server and access to the installation folder to open a text editor.
Steps to follow
EventLog Analyzer build number and versions can be seen in two ways:
Case 1: User interface:
Step 2: Click the ? symbol in the top-right corner and select License to view the product build number and version.
Step 3: Navigate to the Settings tab > System Settings > System Diagnostics > System Info.
Step 4: Navigate to the Support tab > Product to see the build number.
Case 2: Installation directory:
NOTE: Do not modify any content while you check the build number in the installation directory files.
Step 1: Navigate to the <EventLog Analyzer Home>\conf folder and open the product.conf file with a text editor to view the file.
Step 2: Navigate to the <EventLog Analyzer Home>\troubleshooting folder and open the build.properties file with a text editor to view the file.
Tips
Do not modify any content while you check the build number in the installation directory file.
Perform regular planned maintenance to upgrade the application to the latest version.
Subscribe to the Request Release Notification to get regular updates on new releases.
Related articles
New to ADSelfService Plus?
Related Articles
How to find the build number and version?
Open the 'EventLog Analyzer' web client. Click on the question mark '?' on the right side of the top pane. Select the 'About' option. A pop-up window appears containing details of your EventLog Analyzer version. You can find the build number from the ...How to check if EventLog Analyzer is in latest build version?
Objective This document will help you determine whether your EventLog Analyzer is running the latest build version. It's recommended to keep EventLog Analyzer up to date to take advantage of the latest features. Prerequisites Access to the EventLog ...How to reduce the number of cached records in EventLog Analyzer
Issue description Cached record files are unprocessed log files that can accumulate within the EventLog Analyzer local directory when the indexing process is disrupted. When the number of cached record files exceeds 100, an email notification will be ...How to upgrade EventLog Analyzer to the latest build: Windows Instance
Objective This document outlines the steps required to upgrade EventLog Analyzer (Windows version) to the latest build. Keeping the product up to date ensures you receive the latest features, critical security patches, and bug fixes—essential for ...Windows Agent version mismatch
Windows Agent version mismatch: Remote login to the Agent-installed machine ⇾ open Registry Editor ⇾ go to Computer\HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\ZOHO Corp\EventLogAnalyzer\LogAgent and ensure that the Agent version matches the Server ...