How can I execute an smtpTest.bat / smtpTest.sh ?
This file is used to check if the connectivity and the Discovery of the SMTP Server is possible from the Applications Manager installed server. This standalone program is a excerpt of the same process we use to add the SMTP Server monitor. The usage to run this file is as below
Via command prompt go to AppManager/bin/troubleshooting directory and execute the SMTPtest file with the usage below.
This will initiate the process to discover the SMTP Server and on success will also fetch the data for the default attributes monitored and shown as the output. From this you will be able to find If discovery is possible, If data is returned for all attributes or not. In case there is any issue for an attribute data it'll be shown as null. This infers that the data is not available in that server and has to be checked on the SMTP running server.
Note: Optional fields need to given for troubleshooting the SMTP Server settings. If there isn't value for any of the above field, mention it as empty quotes as "".
For more info or assistance do send us the output of the above command for analysis along with Support Information File.
Via command prompt go to AppManager/bin/troubleshooting directory and execute the SMTPtest file with the usage below.
Usage : smtpTest.bat [SMTP Server Address] [Port Number] [Timeout] [User Email(From)] [To Email Address] [Username] [Password] [SSL or TLS]
[SMTP Server Address] SMTP Server Address
[Port Number] Port number of the smtp server
[Timeout] Time out value in seconds to be used for connecting to smtp server. Default value is 5 seconds
Optional :
[User Email(From)] Specify FROM Email Address
[To Email Address] Specify TO Email Address
[Username] Account Username
[Password] Account Password
[SSL or TLS] Specify ssl or tls for authentication
This will initiate the process to discover the SMTP Server and on success will also fetch the data for the default attributes monitored and shown as the output. From this you will be able to find If discovery is possible, If data is returned for all attributes or not. In case there is any issue for an attribute data it'll be shown as null. This infers that the data is not available in that server and has to be checked on the SMTP running server.
Note: Optional fields need to given for troubleshooting the SMTP Server settings. If there isn't value for any of the above field, mention it as empty quotes as "".
For more info or assistance do send us the output of the above command for analysis along with Support Information File.
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