How can I execute the popTest.bat / popTest.sh file?

This file is used to check if the connectivity and the Discovery of the POP Server is possible from the Applications Manager installed server. This standalone program is a excerpt of the same process we use to add the POP Server monitor. The usage to run this file is as below

Via command prompt go to AppManager/bin/troubleshooting directory and execute the POPtest file with the usage below.

Usage :
popTest.bat [HostName / Ip] [Port Number] [username] [password]

[HostName / Ip] HostName or Ipaddress of machine where SMTP server is running
[Port Number]   Port number of the smtp server
[username]      User name for connecting to pop server
[password]      Password for connecting to pop server

This will initiate the process to discover the POP Server and on success will also fetch the data for the default attributes monitored and shown as the output. From this you will be able to find If discovery is possible, If data is returned for all attributes or not. In case there is any issue for an attribute data it'll be shown as null. This infers that the data is not available in that server and has to be checked on the POP installed server.

For more info or assistance do send us the output of the above command for analysis along with Support Information File.