How to enforce ADSelfService Plus to fetch user's mail or mobile number from specific attributes
ADSelfService Plus will fetch the email ID and mobile number values from Active Directory attributes to send out password expiration notifications and other product notifications. By default the mail attribute is used for email ID and the mobile attribute is used for mobile number. To fetch the values from other attributes as well, follow the steps below:
- Login to the ADSelfService Plus admin portal as an administrator or super admin user.
- Navigate to Admin > Product Settings > Mail/SMS Settings.
- Click the Mail/Mobile Attributes button in the top-right corner of the Mail/SMS Server Settings console.
- In the Mail/Mobile Attributes pop-up that open, select the Domain from which the attributes should be fetched.
- Choose between Mail or Mobile.
- By default, mail and mobile are the attributes used for to fetch email IDs and mobile numbers.
- Click Add Attribute. Enter the attribute name and select checkmark icon.
New to ADSelfService Plus?
Related Articles
How to enable self-update for custom AD attributes in ADSelfService Plus
IT administrators might need to create custom attributes for a variety of reasons such as to route Active Directory based custom messages, application integration, or including specific flags on Active Directory objects. Before you can create a ...Encryption and data storage in ADSelfService Plus database
Encryption in the ADSelfService Plus database ADSelfService Plus' database uses the following encryption methods to store sensitive data: Database Encryption method PostgreSQL AES-256-CBC Microsoft SQL AES-256-CBC The following sensitive information ...Multi-factor authentication techniques in ADSelfService Plus
Let's take a look into the various authentication methods supported by ADSelfService Plus for enterprise multi-factor authentication (MFA). Why should you use MFA? Authentication based solely on usernames and passwords is no longer considered secure. ...Troubleshooting Guide for Common Errors in ADSelfService Plus End User Portal
Permission denied. Please contact your administrator. Cause: There are two reasons why this error could occur: End users trying to access any of the self-service features in ADSelfService Plus such as password reset or directory self-update need to ...Automatically populate user's AD profile information using modification rules
Users can update their personal information such as mobile number, address, photo, etc., store in Active Directory attributes using ADSelfService Plus' Self-Service Directory Update feature. Once the feature is enabled, users can use the Profile tab ...