To analyze Performance issues, logs and tuning alone won't be sufficient. Hence, we need to follow a few steps to enable the Performance Monitoring tool, which will monitor the application's performance and automatically collects the data when the issue occurs for the next time.
Please do the following steps and enable the performance monitoring tool.
1. Login as administrator to the application.
2. Goto Community tab -> Support Tool (present on the left side)
Community tab -->
Support Tool reference :
3. Under PERFORMANCE MONITORING TOOL section
set CPU --> 87%
Free Memory --> 500 MB
Monitoring Time Interval --> 6 Mins Like Below.
4. Click Enable Performance monitor
Save the output in a file and hit the URL again. Repeat it for 3 times and send the file as well along with other details as mentioned below.