AppManager Integration - Create downtime schedule in AppManager from a change request in ServiceDesk Plus.
This script will invoke the AppManger api to set downtime of monitor and monitor groups using the schedule time and an additional field value chosen in a change request in ServiceDesk Plus.
1. Download and copy the script and xml file into the \Manageengine\ServiceDesk\integration directory.
2. Update the script file with the help of the comments provided within.
3. Configure the script under the Admin -> Change Custom Triggers,like shown below.
A short guide on setting up python is available here