How to Connect to SDP MSP Database ?

How to Connect to SDP MSP Database ?

1. In-Built POSTGRES (PGSQL) :

Open a CMD prompt as an administrator and navigate to ManageEngine\ServiceDeskPlus-MSP\pgsql\bin and run the below command
                                   
From SDP MSP build 10538 , please use the below method.
                                                            
psql -h localhost -U sdpadmin -p 65432 -d servicedesk
Enter password sdp@123 when prompted.(Default Password)      


From SDP MSP version 10.5 and lesser version (less than 10538) , please use the below method.
                                                            
psql -h localhost -U postgres -p 65432 -d servicedesk 
Enter password postgres if prompted.(Default Password)  
                                    
If you are facing the below error, please click here for solution.

psql: FATAL: no pg_hba.conf entry for host “::1”, user “postgres”, database “servicedesk”,SSL off

2. MSSQL:

If you are using SQL server as backend DB , then connect to the SQL studio.
Default Database name is - ServiceDesk

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